Importance of Employee Training and Development

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Importance of Employee Training and Development to the Organization

Employee training and development assists the organization and employees in attaining diverse goals, such as improving morale, sense of security, employee engagement, and overall competencies necessary to perform a particular job. In addition, organizational leaders should use systematic approaches for assessing employee performance, which outcomes are usually determined on personal, organizational, environmental, motivation, skill level, aptitudes, or role perceptions factors. With suitable training and development opportunities, as well as effective employee performance assessment approaches, employees will be capable of assisting the organization in achieving its competitive posture in today’s global market (Rodriguez & Walters, 2017).

Employees are the backbone of the organization. The accomplishments or issues experienced by the organization are contingent on the performance of its employees (Mwema & Gachunga, 2014). Therefore, it is vital for organizational leaders to recognize the importance of training and development in employee performance and evaluation. Enhanced capabilities, knowledge, and skills are the foundation for the organization’s competitive advantage in today’s global market (Rodriguez & Walters, 2017).

Training and development is a function within Human Resources management used to fulfill the gaps between current and expected performance (Elnaga & Imran, 2013; Nassazi, 2013). According to Business Dictionary (training, n.d.), training is an “organized activity aimed at imparting information and/or instructions to improve the recipient's performance or to help him or her attain a required level of knowledge or skill.” (Rodriguez & Walters, 2017).

Benefits of Employee Training and Development

Employee training and development is a vital component of Human Resources planning activities, because it not only maximizes the returns of individuals but it may also attract better talent to the organization (Bapna et al, 2013). Comprehensively, it develops the thinking abilities and creativity of individuals for better decision making, customer service, complaints handling, and overall self-efficacy (Elnaga & Imran, 2013).

Training has become the buzzword in the dynamic competitive market environment. Human capital differentiates a great organization from a good one. Organizations investing in effective training and development for human resources tend to achieve both short- and long-term benefits (Nda & Fard, 2013).

Employee training and development is one of the most significant motivators used to help both individuals and organizations in achieving their short-term and long-term goals and objectives. Training and development not only enhance knowledge, skills, and attitudes, but it also offers several other benefits (Rodriguez & Walters, 2017).

The following are common benefits of employee training and development, according to Nassazi (2013) cited in Rodriguez & Walters (2017):

👉 It increases employees’ morale, confidence, and motivation.

👉 It lowers production costs because individuals are able to reduce waste.

👉 It promotes a sense of security which in turn reduces turnover and absenteeism.

👉 It increases employees’ involvement in the change process by providing the competencies necessary to adjust to new and challenging situations.

👉 It opens the doors for recognition, higher pay, and promotion.

👉 It helps the organization in improving the availability and quality of its staff.

Employee Contribution to the Organization

Employees are the most valuable asset of the organization as they take responsibility for enhanced customer satisfaction and quality of products and services. Without proper training and development opportunities, they would not be able to accomplish their tasks at their full potential. Employees who are fully capable to perform their job-related tasks tend to keep their jobs longer due to higher job satisfaction (Rodriguez & Walters, 2017).

Training and development is a vital tool used to not only maximize the performance of employees, but also to help them in becoming more efficient, productive, satisfied, motivated, and innovative in the workplace (Elnaga & Imran, 2013). Identifying the right learning opportunities for employees will help the organization in achieving its competitive posture in today’s global market (Rodriguez & Walters, 2017).

Figure 1. Employers must actively manage these assets by investing in training as shown in a more detailed way in Figure 2.

 


 



Source: Rohan & Madhumita, (2012)

 

👉Video 1: (01:48) Features:

Why training and Development matters in an Organization together with the importance and benefit of Employee Training & Development.


Source: Expand Learning Solutions, 2017

 

Reference

Bapna, R., Langer, N., Mehra, A., Gopal, R. & Gupta, A. (2013) Human capital investments and employee performance: An analysis of IT services industry. Management Science, 59(3). 641-658.

 

Elnaga, A. & Imran, A. (2013) The Effect of Training on Employee Performance. European Journal of Business and Management, 5(4) 137-147.

Expand Learning Solutions (2017) Why Training and Development Matters. [online video] Available from https://www.youtube.com/watch?v=00egH65UgdA [Accessed 2 April 2021].

Mwema, N. W. & Gachunga, H. G. (2014) The influence of performance appraisal on employee productivity in organizations: A case study of selected WHO offices in East Africa. International Journal of Social Sciences and Entrepreneurship, 1(11) 324-337.

Nda, M. M. & Fard, R. Y. (2013) THE IMPACT OF EMPLOYEE TRAINING AND DEVELOPMENT ON EMPLOYEE PRODUCTIVITY. Global Institute for Research & Education, 2(6) 91-93.

Rohan, S. & Madhumita, M. (2012): “Impact of Training Practices on Employee Productivity: A Comparative Study”. Interscience Management Review, 2 (2) 87-92.

Rodriguez, J. & Walters, K. (2017) The Importance of Training and Development in

Employee Performance and Evaluation. World Wide Journal of Multidisciplinary Research and Development, 3(10) 206-212.

 


Comments

  1. Nivethini ManoharanMay 11, 2021 at 5:28 PM

    Agreed, Employee training and development could be a challenging task for many leaders and organizations are investing more than $126 billion a year on employee training and development (Jehanzeb and Bashir, 2013).

    ReplyDelete
  2. Chamara D. JayaweeraMay 15, 2021 at 5:35 PM

    Agree with you. Training and Development contributes in such a way that employees can enhance their dexterity. There is a causal relation between training and employee performance. Training helps organizations in achieving their strategic objectives and gives organizations a competitive edge. In this context, organizations train and develop their employees to the fullest advantage in order to enhance their effectiveness (Devi and Shaik, 2012).

    ReplyDelete
  3. Sachith FernandoMay 15, 2021 at 9:39 PM

    Very true Azath, Training and development ultimately upgrade not only the productivity of employees but also of the organization. It has rightly been said, employee development is the key to organizational sustainable development. Organizations must have employees who are able to quickly adapt to an ever-changing world market. Companies need to invest in on-going employee training and development in order to both keep employees and be successful (Nda & Fard, 2013).

    ReplyDelete
  4. Wasantha BasnayakeMay 16, 2021 at 4:39 PM

    Agree with you. Importance of employee development program is growing for the organizations those pursuing to receive an advantage among competitors. Employees are esteemed resource of the organization and success or failure of the organization relay on the performance of employees (Jehanzeb,K, Bashir,N.A., 2013).

    ReplyDelete
  5. Arjun LandersMay 16, 2021 at 8:09 PM

    Yes Aazath, an effective training and development program should include a combination of knowledge, career development and goal setting objectives together with proper evaluation of it's impact towards employees (Jehanzeb, 2013).

    ReplyDelete
    Replies
    1. Aazath BatchaMay 16, 2021 at 10:42 PM

      Agreed, also training and development is one of the most important tool of HRM- Human resource management to increase an organization’s output and competencies together considered the most important aspect for the workplace effectiveness. (Majeed and Shakeel, 2017).

      Delete
  6. Chanaka BabarandaMay 16, 2021 at 10:23 PM

    Agreed Aazath, Training is important to provide the necessary skills for employees to perform the task while development programs enhance skill level to handle future responsibilities and challenges (Dessler, 2005, Sommerville, 2007).

    ReplyDelete
    Replies
    1. Aazath BatchaMay 19, 2021 at 5:31 PM

      Certainly, to be successful in the market, the organization should have a skilled, knowledgeable, and competent workforce, in addition further stated by Jehanzeb and Bashir (2013) employee development programs are important for any organization to stay solvent and competitive in the market. Though the process is expensive for the organization but this investment is positive for the organizations to hold the place in the market

      Delete
  7. Indeevari RatnayakeMay 17, 2021 at 11:30 AM

    Agree with you, We often think that the biggest benefit of learning is that we get a diploma or credential. As we get wiser, we realize there are so many more benefits than that. Knowing the benefits will help motivate you to design your own training plans and programs, and to motivate others to participate as well. Perhaps one of the biggest benefits is the appreciation that you can be learning all the time, even if you are not in a formal training program (McNamara, 2005).

    ReplyDelete

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